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CASE STUDY
Kenya Airways
April 15, 2016
Kenya Airways – Custom Travel Portal
Established in 1977, Kenya Airways is now the largest Kenyan airline. Kenya Airways is known as the “Pride of Africa” and is one of the leading sub-Saharan operators. It has a vast international destination network, with 56 cities in Asia, Africa and Europe which extend from Athens to Bangkok to Mumbai, to London and beyond.
The Challenge
Kenya Airways wanted to continue and scale their eCommerce to sell flights online. The challenge for the airline was to drum up more sales from B2B and B2C clients online using a single portal.
Moreover, the portal needed to integrate with existing systems that Kenya Airways already had in place, from ticket readers and check-in tools to baggage insurance providers and discounts.
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