Five of the biggest “People Problems” in Nonprofit Tech, and What You Can Do to Fix Them

Nonprofit Technology Team

This post is part of a series on nonprofit technology. Click here to see part I

A key part of technological consulting comes in bridging the gap between people and technology, and the two have a huge tendency to collide in the context of nonprofit organizations. Whether it’s internal disagreements, turnover problems or terrible PR blunders, here’s a list of the absolute worst “people problems” in nonprofit tech, along with tips on how you can fix them.

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How Technology Can Revolutionize Your Nonprofit, Part I

An Olive Branch from Your IT Ambassadors

An Olive Branch from Your IT Ambassadors

There’s a big elephant standing in the tech consulting room, so let’s address it: Your nonprofit needs business technology, but business technology can look extremely intimidating. These days, you can’t even run a Google search for “nonprofit software” without having to endure an onslaught of cryptic acronyms: SaaS, CRM, RWD, the list goes on.

While you might not know exactly what a CRM is or how it’ll affect your nonprofit’s growth, you are certain of one thing:

Technology is essential for your nonprofit.

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5 Things to Consider When Choosing a CMS

Choosing a CMS

Whether it’s an article, an image, a video, or a product listing, if you’re trying to publish anything to your website, you’re going to need a system that allows you to do so. Enter the content management system, or CMS. In most cases, a CMS will act as the backbone of a good website, allowing users to publish their quality content with ease. But how much do you really need to know about content management systems, and what’s the best way to select a CMS to fulfill your needs?

With so many viable options on the market, it’s essential to put some serious thought into finding the right system for you. Here are five things to consider when seeking out your ideal CMS.

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Why eCommerce Brands Must Prepare for Mobile Shoppers

mobile ecommerce

As mobile devices, social media and ubiquitous Wi-Fi have become truly prolific, many brand’s eCommerce platforms have yet to compensate. A study conducted by IMRG in 2013 claimed that sales via mobile devices account for most of online growth.

This is a clear indication of a major shift in consumer behavior where online shoppers are migrating to mobile devices. For brands that want to win over mobile customers and propel business growth, being mobile ready is not just a matter of choice.

Mobile is now a business imperative for eCommerce brands.

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How User Interface Design Can Make or Break an Enterprise App

UI usability

In today’s technology-driven world, designing a friendly user-interface (UI) is one of the most challenging jobs. Even veteran web designers are having issues acclimating to mobile. Unless a UI satisfies the users’ expectations, an app will have little value for on-the-go mobile users. It might include all the necessary functions and features, but users must be comfortable with an intuitive UI.

Every business user has a different approach for a preferred UI for enterprise tools. The focus should be on meeting their business expectations while attending to their own tastes and preferences. Emulating trendy design styles won’t help. Focusing on the user is the only way to create an interface that sticks.

Strong communication channels between the development team and potential users, end-user documentation, and effective feedback systems are central to optimizing user adoption. So let’s take a look at the processes that lead to an effective UI and a great end-user experience in the enterprise.

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How ERP Systems Can Automate Business Processes

ERP software

Are your departments stuck in silos? Do your workers waste time looking for the information they need to do their job? And does that specific job depend on timely completion of tasks by a multitude of moving parts?

If the answer to any of the above questions is ‘yes’, then your business may benefit greatly from Business Process Automation (BPA). BPA solutions involve implementing software applications that automate routine business tasks. For instance, a customer order system communicating with the warehouse system in order to automatically place orders for in-demand inventory.

Ideally this process leads to reduced cost expenditures and increased productivity. Enterprise Resource Planning (ERP) systems are a core part of any strategy that aims for process automation. ERPs can best be summed up as a suite of integrated applications that allow for cross-departmental interaction. These sets of applications are used by companies to store, manage, and interpret data from various departmental activities.

Automating processes with ERP systems allow for a more seamless operational environment for separate departments that need to collaborate. So let’s take a look at the core features that enable a company to become a highly efficient and automated business. Continue reading

How IT Audits Can Prevent Devastating Software Project Mishaps

it audit

Are you looking for a way to improve the use of software within your organization? Or are you worried about the risks and uncertainties involved with investing in a custom software project? Many C-Level executives in Fortune 500 companies as well as emerging startups are dealing with these issues and more. And an IT audit may be the most effective way to prevent budget overruns and lackluster end products.

Many software projects suffer from budget overruns and delayed timelines that end up drastically impacting the value of the software. Over 65% of projects exceed budgets. More than 30% miss their deadlines. And a surprising 17% of companies receive less value from their software than originally predicted.

Some projects veer off course so badly that they can threaten the very existence of the company. One large retailer began a $1.4 billion effort to modernize its IT systems, only to see the project abandoned within a few years. As the company fell behind its competitors, it launched a $600 million project to update its supply chain management software. When that effort also went off rails, the retailer had to file for bankruptcy. Continue reading

An Overview of Apple WWDC 2014: Mobile Healthcare, Connected Apps, and a New Programming Language ‘Swift’

Apple iOS

Apple’s 2014 World Wide Developer Conference is currently underway, and despite a lack of new hardware announcements there are some interesting revelations in the area of mobile app development, the Internet of Things, and mobile healthcare.

Below you’ll find a breakdown along with several resources to help you better understand the recently unveiled Apple announcements. While Icreon Tech is admittedly technology agnostic when it comes to platforms and device preferences, we’re still excited to see what Apple has to contribute to the world of tech. We’ll provide a similar update come Google I/O 2014.

Without further ado, here is what you need to know about Apple’s 2014 WWDC conference so far: Continue reading

Samsung Voice of the Body: A Digital Health Event

Samsung held a comprehensive event today analyzing and exploring the potential for healthcare and technology. From biometrics built into a smartphone and accompanying apps that can potentially alert users to impending heart attacks, Samsung has a bunch of ideas on where to expand.

With their most recent foray into digital health with the latest iterations of the Galaxy Gear smart-watch and the Galaxy Gear Fit, Samsung certainly has a few tricks up their sleeve.

For a great re-cap and ongoing coverage and analysis of the event, head over to CNET now for their live blog or check out other live coverage below:

 

How SMBs Can Get the Most Out of Outsourced App Development

app development

Even the greatest app idea is useless without an effective road-map for development. While full-time developers and designers may be outside a founder or entrepreneurs budget, there are other options. Outsourcing development to a third-party consulting firm or a freelancer is an economical and effective means for building a go-to market app quickly.

Below please find a list of the top ways to manage outsourced development that results in a quality mobile app: Continue reading